Privacy Policy

Last updated: May 3, 2026

1. Data Controller

Urban Mobility DOO
Republic of Serbia
Registration number (MB): 22075098
Tax ID (PIB): 114819018
Email: [email protected]

2. Service

Fraiven provides a platform for discovering events and activities, creating meetups, communicating with users, and assisting with reservations at third-party venues.

3. Personal Data Collected

3.1 User Data

Profile data (username, preferences, interests)
Meetup content
Chat messages
Email communications

3.2 Reservation Data

Selected venue
Date and time
Number of participants
Any information necessary to request a reservation

3.3 Automatically Collected Data

IP address
Device and browser data
Usage and interaction data
Approximate location

4. Purpose of Processing

Operating the platform
Managing meetups and chats
Facilitating reservation requests
Providing recommendations
Improving performance and analytics
Security and abuse prevention

5. Data Sharing

Data may be shared with:

Third-party venues when a reservation is requested
Service providers (analytics, hosting)
Authorities where required by law

6. Analytics

Google Analytics is used for statistical purposes.

7. International Processing

Data may be processed on servers located in Serbia, the European Economic Area, or other jurisdictions.

8. Retention

Data is retained only as long as necessary for service operation and legal obligations.

9. User Rights

Users may request access, correction, or deletion of their data by contacting [email protected].

10. Security

We implement appropriate technical and organizational measures, including encryption in transit and access controls.

11. Cookies

Cookies are used for analytics and functionality.

12. Changes

This policy may be updated.